Santa Rosa Rancheria | Tachi Yokut Tribal Government

Tachi Palace - Tribal IT Support

Tribal Government - Tribal IT Support

Need IT Help NOW? Call 1-833-TACHI-IT

Tribal Cybersecurity Awareness

What is Cybersecurity?
What's Our Plan?
How Can I Help?
What is Cybersecurity?

Tribal Cybersecurity is the protection of our critical information at rest, in transit, and during duplication:

  • At rest on media and in hard drive — it is important that is not copied or changed without proper authorization
  • In transit — ensure availability of data systems and confidentiality that only approved recipients can receive the information
  • During duplications — protecting the integrity and security of the data
What's Our Plan?

Critical mission infrastructure is more than facilities and programs you can see, it is the strategic detection and deterrence of any threat. Our mission is to provide assurance for Tribal Staff and Tribal Members seeking to protect our tribal nation, eliminate threats, and strengthen its systems so they'll work no matter what comes our way.

How Can I Help?

  • Safeguard our data
  • Avoid pop-ups, unknown emails, and links
  • Use strong passwords and MFA authentication
  • Connect to Tachi Secure Wi-Fi
  • Back up your files
  • Embrace education and training

Password Security | Protecting the Tribe

Password security is paramount in the digital age, as it serves as a crucial defense against unauthorized access and data breaches. Regularly changing our passwords is essential to safeguard our online accounts and sensitive information. Cybercriminals are constantly evolving their tactics, and stagnant passwords become vulnerable over time. Changing our passwords at regular intervals helps mitigate the risk of unauthorized access and keeps our accounts more secure. It is a proactive measure SRR IT has taken that complements our other security practices like using stronger, more unique passwords for each account and enabling two-factor authentication. By staying vigilant and updating our passwords, we all play an active role in protecting our digital identity and personal data from potential threats in the ever-changing online landscape.

How does 5G home internet work?

5G home internet works by transmitting data over Tachi Tribal Net fixed wireless internet network to your home router from a nearby radio transmitter on the Rancheria. Unlike cable or fiber connections—which sends internet through wired home broadband infrastructure —5G runs over a wireless connection maintained by Tachi Tribal IT. NOW tribal members on Kingsburg Media can, "Ditch the Dish" and can be free from troublesome and spotty internet connectivity for good! "Tachi TribalNet" is Powered by Tachi Tribal IT in connection with Kingsburg Media Foundation and VAST Networks.

10X

TIMES FASTER  

100%

UNLIMITED DATA

$0

INSTALLATION COSTS

Tachi Tribal Members - Call Kingsburg Media...TODAY! 1-559-207-3003

Information Services Leadership

Daniel L. Holguin Sr.

Chief Technology Officer

Jeremy Mello

System Administrator

Kong Thao

Network Administrator

Leadership within Information Services at Tachi Yokut Tribal Government plays a pivotal role in harnessing the power of technology, security, and data to serve the community's needs and preserve it's cultural heritage. Tachi Yokut Tribal Information Services leadership is entrusted with the responsibility of strategically managing and advancing the tribe's digital infrastructure, ensuring data security and privacy, and facilitating efficient communication across tribal departments. This leadership also involves collaborating with tribal leaders, community members and vendors to align technology initiatives with the government's broader objectives, promoting transparency, and leveraging technology for economic development and education programs. Additionally, Tachi Yokut Tribal Information Services leaders must prioritize the preservation of tribal traditions and knowledge through digital archiving and cultural heritage projects, safeguarding the tribe's unique identity for future generations. Their role is not only about managing technology but also nurturing a digital ecosystem that honors the tribe's values, respects its sovereignty, and empowers the community to thrive in the modern world.

Tech Services

Richard Castillo

Wireless Network Technician

Kyle Turner

Tech Support Specialist II

Josh Nastor

Tech Support Specialist II

This is your dedicated team of IT Professionals. They are responsible for operating the tribe's IT systems, including hardware, software, and networks, ensuring their reliability and security. They provide essential technical support to tribal departments, facilitating seamless communication and data management. In addition to troubleshooting and maintaining the day-to-day IT needs. Your Tech Services team is also responsible for implementing innovative technology solutions that align with the tribe's strategic goals, whether it's enhancing e-governance services, promoting wireless internet connectivity on tribal lands, or spearheading digital initiatives to improve and secure tribal systems. Their role extends beyond technical expertise; it's about fostering digital inclusion, preserving cultural heritage, and promoting economic development while respecting the sovereignty and values of the Tachi Yokut Tribe they serve.

Have Questions? Chat with your Help Desk!

Santa Rosa Rancheria IT Chat Support

You can now Chat with your IT professionals from your workstation or phone. Look in the lower right corner and start chatting today!
Please note, in the event that our IT professionals are busy assisting other employee's and Tribal members, you chat request will automatically be routed into a ticket and an IT support Specialist will reach out to you as quickly as possible. 
For issues with Chat or other IT concerns reach out at:  Helpdesk@tachi-yokut-nsn.gov or call (559) 924 1278 ext. 4005

Tachi Palace Technical Services

Tachi Palace Information Services

Tachi Palace Information Technology staff serves as the technological backbone, ensuring the seamless operation and security of our gaming infrastructure. Comprising skilled professionals in areas such as network management, cybersecurity, software development, and technical support, this department is dedicated to maintaining the integrity of casino operations. 

Gaming Commission    

IT gaming commission is a regulatory body that oversees and regulates the technological aspects of gaming operations within tribal casinos. Comprising experts in information technology, cybersecurity, and gaming technology, this commission ensures that all gaming systems and software meet stringent standards of fairness, security, and compliance. 

The Surveillance Team

IT surveillance team operates as the vigilant guardians of the gaming establishment's security infrastructure, utilizing advanced technology to monitor and protect the casino environment. Comprised of skilled professionals in surveillance technology, cybersecurity, and risk management, this team ensures the safety and integrity of casino operations. 

Rancheria Home Internet Issues? 

Keeping tribal members informed on how to access support from Kingsburg Media internet service provider is essential for ensuring equitable access to your digital resources and services. Here is some information on how to reach out to Kingsburg Media ISP for assistance. Click the link below, then select "Santa Rosa Rancheria" at the top of the page. This includes details on customer support contact numbers, email addresses, and online chat options.

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